Last Updated: October 18, 2023
ServGo, Inc. (“ServGo,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services and website. By accessing or using ServGo’s platform or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. User-Provided Information: We may collect personal information that you voluntarily provide to us when using our services. This includes information such as your name, email address, phone number, and other information you provide when using our platform.
1.2. Service Data: We may collect data related to the services you request or provide through ServGo, such as service descriptions, pricing, and reviews.
1.3. Location Information: ServGo may collect your location information to provide location-based services, improve our services, and ensure safety. You have the option to disable location services in your device settings, but this may limit certain features.
1.4. Usage Data: We may collect information about how you use our website and services, including your interactions with other users, searches, and browsing history.
1.5. Log Data: Our servers automatically record log data, which may include your IP address, browser type, device information, and the date and time of your request.
1.6. Cookies: ServGo uses cookies and similar technologies to collect information about your browsing and usage patterns. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
2.1. To Provide Services: We use your information to facilitate connections between users seeking services and service providers, process requests, and improve our platform.
2.2. Communication: We may use your information to communicate with you about your account, services, promotions, updates, and security alerts.
2.3. Analytics and Improvements: We analyze data to improve our platform, services, and user experience.
3. Information Sharing
3.1. With Other Users: Your information, such as your name and user profile, is shared with other users when you use ServGo to request or provide services.
3.2. Service Providers: Information provided by users is shared with service providers to facilitate the fulfillment of service requests.
3.3. Legal Compliance: We may share information as required by law, regulation, or in response to a legal request.
3.4. Service Providers and Partners: We may share information with third-party service providers and business partners who assist us in delivering our services.
4. Data Security
We employ industry-standard security measures to protect your data. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
5. Your Choices
You may review, update, or delete your personal information through your account settings. You can also opt out of receiving promotional communications.
6. Children’s Privacy
ServGo’s services are not intended for individuals under the age of 18. We do not knowingly collect information from children under 18.
7. Changes to this Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website with the date of the latest revision.
8. Contact Us
If you have questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at contact@servgo.com.gh.
By using ServGo’s platform and services, you agree to the terms outlined in this Privacy Policy. Please review this policy periodically to stay informed about our data practices and any updates.
